Offices closed Thursday for Thanksgiving Day

Snapfon Support

Contact Us

Customer Service Hours

All times are Eastern Time
Mon–Fri 9am–5pm
Saturday Closed
Sunday Closed
Thanksgiving Day Closed
Black Friday Closed


Toll-Free: (800) 937-1532
Local: (423) 535-9968
Note: If calling outside of office hours, you can leave a voicemail and your call will be returned when we're back in the office.

Mailing Address

Excellus Communications, LLC
P.O. Box 16959
Chattanooga, TN 37416-0959